How to ask for content published on this site to be removed, and how such requests are handled.
Where to send a request
[email protected] Mon–Fri 10:00–19:00 (UTC+8) · replies within 1–2 business days
What to include
Your name or organisation, and an email address we can reply to
The URL or title of the work concerned
The right you say is infringed (copyright, trademark, defamation, privacy, etc.)
Evidence that you hold the right or act for the person who does
Why you want it removed
What we remove
Work that copies or closely imitates someone else’s copyright or trademark without permission
Content that identifies a person and infringes their reputation or privacy
Content that breaks the law or falls under the prohibited conduct in the Terms
How a request is handled
We acknowledge receipt within 7 days.
Where appropriate we ask the poster to respond; if there is no objection within 7 days we remove the work. Where the infringement is plain or the matter urgent we may hide the work first.
We tell both the requester and the poster the outcome.
Disclosing a poster’s identity
Requests to identify a poster are handled through the legal process, including a court order. We may not be able to disclose voluntarily.
False requests
A request made by someone who does not hold the right may be a wrong against the poster. If a request proves false we may decline later requests from the same source.